Effective Date:01/02/2026

Dragon Engineering is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us regarding our services.

Who We Are

Dragon Engineering is based in Wrexham and provides engineering services including hydraulic repairs, manufacturing, fabrication, and precision engineering solutions.

For the purpose of data protection law, Dragon Engineering is the data controller of your personal information.

What Information We Collect

We may collect and process the following data: – Name and company details – Contact information including phone number and email address – Information provided via enquiry forms or email correspondence – Technical data such as IP address, browser type, and website usage data

How We Use Your Information

We use your information to: – Respond to enquiries and provide quotations – Deliver our engineering services – Improve our website and services – Maintain internal records – Comply with legal obligations

We will only process your personal data where we have a lawful basis to do so, including performance of a contract, legitimate business interests, or your consent where required.

Data Sharing

We do not sell or rent your personal data. We may share information with trusted third parties who support our business operations (such as IT providers or accountants), where necessary and under strict confidentiality agreements.

Data Retention

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have the right to: – Access the personal data we hold about you – Request correction of inaccurate data – Request erasure of your data (where applicable) – Object to or restrict certain processing – Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.